Guest Experience Specialist — Dining Service Pro

Sheraton Hotels & Resorts; Dubai; On-site; AED 78,000 - 100,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai invites a Guest Service Expert to deliver memorable dining experiences and seamless service at the hotel’s restaurant venues. You will welcome guests, assist with seating, interact with kitchen staff, and ensure smooth service while maintaining high standards of safety and appearance.

Ideal candidates have a high school diploma or GED, less than one year of related work experience, and a team-oriented attitude.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year in hospitality or service preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies to ensure a smooth dining experience.
• Reading and visually verifying menu information and following procedures to ensure safety and quality standards.
• Moving, lifting, and carrying items as required (≤25 pounds without assistance, ≤50 pounds with assistance) and maintaining professional appearance and behavior.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai invites a Guest Service Expert to deliver memorable dining experiences and seamless service at the hotel’s restaurant venues. You will welcome guests, assist with seating, interact with kitchen staff, and ensure smooth service while maintaining high standards of safety and appearance.

Ideal candidates have a high school diploma or GED, less than one year of related work experience, and a team-oriented attitude.