Guest Experience Champion

Sheraton; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sheraton in Dubai is seeking a Guest Experience Expert to ensure memorable stays for guests and deliver a wide range of services. You will guide guests through their entire stay, handle requests, and share local highlights to enrich the guest experience.

We emphasize a safe workplace, confidentiality, and professional appearance. Candidates should be prepared to be on their feet, move as needed, and perform duties to support guests and hotel operations.

Qualifications

• High school diploma or G.E.D. equivalent is required.
• No related work experience is required.
• No supervisory experience is required.
• None or no license/certification required.

Responsibilities

• Guide guests through their entire stay and anticipate needs.
• Process operational requests and complete daily reports.
• Share highlights of the local area to enhance guest experience.
• Maintain professional appearance and follow company policies.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton in Dubai is seeking a Guest Experience Expert to ensure memorable stays for guests and deliver a wide range of services. You will guide guests through their entire stay, handle requests, and share local highlights to enrich the guest experience.

We emphasize a safe workplace, confidentiality, and professional appearance. Candidates should be prepared to be on their feet, move as needed, and perform duties to support guests and hotel operations.