Memorable Guest Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to deliver exceptional service and guide guests through their stay. The role emphasizes proactive guest support, operational tasks, and sharing local recommendations to enhance the guest journey.

Ideal candidates demonstrate professionalism, a strong service mindset, and ability to move across the front desk and public areas. Full-time, non-management position based on Baniyas Street, Dubai.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their stay and deliver a wide range of services to create a memorable experience.
• Process operational needs, address guest requests, complete reports, and share local highlights to enhance guest satisfaction.
• Maintain professional appearance and conduct; stand and move around for extended periods while assisting guests.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to deliver exceptional service and guide guests through their stay. The role emphasizes proactive guest support, operational tasks, and sharing local recommendations to enhance the guest journey.

Ideal candidates demonstrate professionalism, a strong service mindset, and ability to move across the front desk and public areas. Full-time, non-management position based on Baniyas Street, Dubai.