Guest Experience Concierge

Sheraton Hotels & Resorts; Sharjah; On-site; AED 67,000 - 100,000; Full time

Job summary

Sheraton Hotels & Resorts in Sharjah is seeking a Guest Experience Expert to ensure memorable guest interactions from check-in to check-out. You will take initiative to deliver a wide range of services, guide guests through their stay, and handle requests with a hands-on approach.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies, with no related prior experience required for this entry-level position.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet and assist guests throughout their stay to ensure a positive experience.
• Handle requests, fulfill operational tasks, and complete reports as needed.
• Maintain a professional appearance and follow hotel policies and procedures.
• Move about the property to deliver service and support guests efficiently.

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts in Sharjah is seeking a Guest Experience Expert to ensure memorable guest interactions from check-in to check-out. You will take initiative to deliver a wide range of services, guide guests through their stay, and handle requests with a hands-on approach.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies, with no related prior experience required for this entry-level position.