Guest Experience Specialist: Craft Memorable Stays

Sheraton Hotels & Resorts; Dubai; On-site; AED 78,000 - 100,000; Full time

Job summary

Sheraton Dubai is seeking a Guest Experience Expert to help deliver memorable stays for guests at our property on Baniyas Street, Dubai. The role emphasizes proactive service, guiding guests through their visit and addressing requests to enhance the guest journey.

The position requires a professional appearance and the ability to move about the property, stand or walk for extended periods, and assist with operational tasks as needed.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their stay and handle requests.
• Process operational needs, complete reports, and share local highlights.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Dubai is seeking a Guest Experience Expert to help deliver memorable stays for guests at our property on Baniyas Street, Dubai. The role emphasizes proactive service, guiding guests through their visit and addressing requests to enhance the guest journey.

The position requires a professional appearance and the ability to move about the property, stand or walk for extended periods, and assist with operational tasks as needed.