Guest Experience Architect

Four Points by Sheraton; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Four Points by Sheraton in Dubai is seeking a Guest Experience Expert to deliver smooth check-in/out and a memorable guest journey. You will assist guests, address requests, and help with luggage and bell area duties, ensuring safety, confidentiality, and professional appearance.

Excellent hospitality attitude is required; prior experience is not mandatory. You’ll join a diverse, global team focused on guest satisfaction and service excellence.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Processing operational needs, addressing guest requests, and completing reports.
• Sharing highlights of the local area and assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton in Dubai is seeking a Guest Experience Expert to deliver smooth check-in/out and a memorable guest journey. You will assist guests, address requests, and help with luggage and bell area duties, ensuring safety, confidentiality, and professional appearance.

Excellent hospitality attitude is required; prior experience is not mandatory. You’ll join a diverse, global team focused on guest satisfaction and service excellence.