Dubai Guest Experience Concierge

Sheraton Hotels & Resorts; Dubai; On-site; AED 54,000 - 90,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to ensure seamless check-in/check-out and deliver a memorable stay. You will be on your feet, handle guest requests, process operational needs, and contribute to reports while maintaining professional appearance and security standards.

No prior experience required beyond a high school diploma; the role emphasizes teamwork, safety, confidentiality, and a hands-on approach to service in a dynamic hospitality environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of services that guide guests through their stay.
• Process operational needs, complete reports, or share highlights of the local area.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to ensure seamless check-in/check-out and deliver a memorable stay. You will be on your feet, handle guest requests, process operational needs, and contribute to reports while maintaining professional appearance and security standards.

No prior experience required beyond a high school diploma; the role emphasizes teamwork, safety, confidentiality, and a hands-on approach to service in a dynamic hospitality environment.