Guest Arrival & Departure Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Sheraton Hotels & Resorts is seeking Guest Arrival Experts to deliver memorable arrival and departure experiences at our Dubai property on Sheikh Zayed Road. This full-time role focuses on creating a safe, professional, and guest‑centred service, guiding guests through check-in/out processes and local area highlights.

You will be on your feet, perform hands-on tasks, handle guest requests, complete reports, and uphold company standards of confidentiality and asset protection as part of a global

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Arrival Experts guide guests through arrival and departure experiences.
• Handle operational needs, guest requests, and report completion.
• Maintain professional appearance, confidentiality, and protect company assets.

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts is seeking Guest Arrival Experts to deliver memorable arrival and departure experiences at our Dubai property on Sheikh Zayed Road. This full-time role focuses on creating a safe, professional, and guest‑centred service, guiding guests through check-in/out processes and local area highlights.

You will be on your feet, perform hands-on tasks, handle guest requests, complete reports, and uphold company standards of confidentiality and asset protection as part of a global