Guest Experience Ambassador - UAE National (Front Desk)

Park Hyatt; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Lobby Ambassador to warmly welcome and assist guests, deliver exceptional customer service, and uphold brand standards in line with Hyatt International's strategies. You will help ensure a safe, welcoming, and professional environment that enhances the guest experience.

The role supports smooth Front Office operations within the Rooms Division, requiring at least 1 year of hotel experience and strong problem-solving, administrative and interpersonal skills.

Qualifications

• Minimum 1 year of relevant work experience in hotel operations.
• Strong problem-solving, administrative, and interpersonal skills are required to support efficient Front Office operations and deliver a high standard of guest service.
• Only for UAE National.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest and owner expectations.
• Warmly welcome and assist guests, deliver exceptional customer service, and foster a safe, welcoming, and professional environment that enhances the overall guest experience.
• Support the smooth and efficient running of the Front Office Department within the Rooms Division.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Job description

Park Hyatt Abu Dhabi is seeking a Lobby Ambassador to warmly welcome and assist guests, deliver exceptional customer service, and uphold brand standards in line with Hyatt International's strategies. You will help ensure a safe, welcoming, and professional environment that enhances the guest experience.

The role supports smooth Front Office operations within the Rooms Division, requiring at least 1 year of hotel experience and strong problem-solving, administrative and interpersonal skills.