Global Visa Communications Specialist

International Free Zone Authority; Dubai; On-site; AED 90,000 - 140,000; Full time

Benefits offered by this job

24 working annual leave days

Annual flight home

Life insurance plan

Medical insurance plan

Job summary

International Free Zone Authority (IFZA) in Dubai, UAE, seeks a Visa Communications Specialist to manage the end-to-end visa process and respond to partner and client inquiries. The role emphasizes accurate document review, CRM updates, and timely processing to uphold IFZA’s reputation.

The ideal candidate will have strong English communication, customer service experience, and familiarity with MS Office and CRM tools.

Qualifications

• Minimum customer service experience and ability to communicate clearly with clients and partners.
• Experience with visa-related processes is advantageous but not mandatory.
• Bachelor's degree in Business Administration or related field or equivalent industry experience.

Responsibilities

• Provide clients and partners with visa information within organizational timeframes.
• Issue quotes and supply visa-related documentation to clients and partners.
• Monitor and update the CRM system regularly while managing a portfolio.
• Analyze documentation contents such as passports and forms for accuracy.
• Respond to emails and inquiries from partners and clients on visa scenarios.

Skills

Customer service

Communication skills

Attention to detail

Visa processing knowledge

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

CRM software

Job description

International Free Zone Authority (IFZA) in Dubai, UAE, seeks a Visa Communications Specialist to manage the end-to-end visa process and respond to partner and client inquiries. The role emphasizes accurate document review, CRM updates, and timely processing to uphold IFZA’s reputation.

The ideal candidate will have strong English communication, customer service experience, and familiarity with MS Office and CRM tools.