Global Student Experience Coordinator

Tetr; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

TETR is seeking a Student Experience Associate to lead the frontline student experience across Shanghai, London and Dubai. You will manage schedules, logistics, communications and community activities to keep a seamless, globally connected programme.

You will travel between locations, support students through academic and cultural transitions, and work closely with academic, operations and support teams to ensure consistency and high service levels.

Qualifications

• 1–3 years in student experience or similar roles.
• Strong organisational and multitasking abilities.
• Excellent interpersonal and cross-cultural communication.
• Empathy for international students navigating new countries.
• Detail-oriented with high sensitivity to confidentiality.
• Willingness to travel and live across multiple cities.

Responsibilities

• Be the front line of the student experience across Shanghai, London, and Dubai.
• Run day-to-day operations: schedules, logistics, cohort movements, communications.
• Serve as a trusted point of contact for students and staff.
• Support students through transitions and cultural adjustments.
• Maintain accurate student records and communications with confidentiality.
• Coordinate events, community activities and intercultural experiences.
• Work with academic, Capstone, ops and other teams for consistency.
• Capture feedback and translate it into improved processes.

Skills

Student experience

Programme management

Community building

Events management

Cross-cultural communication

Relationship building

Travel readiness

Organisational skills

Education

Experience in student affairs

Experience with international programs

Tools

CRM systems

Documentation trackers

Job description

TETR is seeking a Student Experience Associate to lead the frontline student experience across Shanghai, London and Dubai. You will manage schedules, logistics, communications and community activities to keep a seamless, globally connected programme.

You will travel between locations, support students through academic and cultural transitions, and work closely with academic, operations and support teams to ensure consistency and high service levels.