Global Deal Desk Director

Kong; Dubai; Hybrid; AED 500,000 - 900,000; Full time

Benefits offered by this job

Equity

Flexible work arrangements

Benefits package

Job summary

Kong is seeking an experienced International Director of Deal Desk to build and scale a best-in-class deal desk supporting our international markets, including EMEA and APJ. You will drive deal structuring, pricing strategy, and operational efficiency to accelerate revenue growth while ensuring compliance and maximizing profitability.

You will lead a player-coach team, collaborate with Sales Leaders and field sellers, and partner with Finance, Legal and Product to optimize quote-to-cash

Qualifications

• Strategic thinker and problem solver in high-growth environments.
• Exceptional communicator; can articulate complex issues to diverse stakeholders.
• Experienced leader; builds and develops teams with excellence.
• Extensive experience in Deal Desk, Revenue Operations or Sales Operations.
• Experience supporting EMEA and APJ regions.
• Deep expertise in quote-to-cash technologies and processes.
• Proven ability to design, implement, and optimize pricing and deal management.
• Strong cross-functional collaboration; influences Sales at all levels including executives.
• Strong understanding of financial modeling, profitability analysis and commercial terms negotiation.
• Proven leadership with a passion for scalable, global operations.
• Experience scaling processes in fast-growing SaaS/tech companies.
• Expertise in consumption-based pricing models and strategies.

Responsibilities

• Lead the execution of strategic pricing policies, discount guidelines, and approval frameworks across all international regions (EMEA and APJ).
• Mentor and direct a high-performing international deal desk team focused on customer-centricity and operational rigor.
• Develop and enforce global deal desk policies and governance to ensure compliance and minimize risks.
• Collaborate with Sales, Finance, Legal, Product and Customer Success to improve deal velocity and transparency.
• Design KPI’s to track team engagement and deal influence; drive continuous improvement.
• Partner with GTM, Product and Sales to define pricing, packaging, and deal structures for market adoption.

Skills

Deal Desk leadership

Quote-to-cash expertise

Pricing strategy

Cross-functional leadership

EMEA/APJ experience

Financial modeling

SaaS/Tech scaling

Consumption-based pricing

Negotiation skills

Stakeholder mgmt

Job description

Kong is seeking an experienced International Director of Deal Desk to build and scale a best-in-class deal desk supporting our international markets, including EMEA and APJ. You will drive deal structuring, pricing strategy, and operational efficiency to accelerate revenue growth while ensuring compliance and maximizing profitability.

You will lead a player-coach team, collaborate with Sales Leaders and field sellers, and partner with Finance, Legal and Product to optimize quote-to-cash