General Support Specialist - Housekeeping

Marriott Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel brand in Dubai is seeking a Runner to ensure smooth operations by delivering items to guests and supporting various departments. This role necessitates physical stamina and strong communication skills. Candidates should have a high school diploma or G.E.D. equivalent but no prior work or supervisory experience is necessary. The position offers an immersive work experience within a diverse and collaborative team environment.

Qualifications

• Good communication skills for interacting with guests and team members.
• Physical stamina to be on feet and move efficiently.
• Attention to detail to ensure items are delivered accurately.

Responsibilities

• Deliver items directly to guests in their rooms.
• Support housekeeping, engineering, and other departments as needed.
• Maintain professionalism and quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

Position Summary

Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

About the Employer

JW Marriott is part of Marriott International’s luxury portfolio and offers a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co‑workers.

Equal Opportunity Employer Statement

At Marriott International, we are dedicated to being an equal‑opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.