Front Stage Supervisor: VIP Guest Experience

Paramount Hotel Dubai; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

Paramount Hotels Dubai seeks a Front Office Supervisor to lead the Front Stage team and guarantee a warm, personalized guest welcome. You will supervise operations, ensure high standards, and collaborate across departments to deliver seamless service in a luxury Dubai setting.

The role requires 2+ years in a 5-star hotel, hotel school or Front Office cert, and excellent English; additional languages are a plus. This is a on-site role within a prestigious global brand.

Qualifications

• Minimum 2 years of experience as a Front Stage or Front Office Supervisor in a 5-star hotel.
• Hotel School graduate or Front Office Operations certification preferred.
• Excellent English communication skills; additional languages are an advantage.

Responsibilities

• Supervise Front Stage Agents to ensure smooth operations and guest well-being.
• Uphold Paramount Hotels Dubai welcoming standards and personalized service.
• Coordinate with Front Office and other departments to optimize guest experience.
• Monitor OPERA PMS usage and ensure efficient check-in/check-out processes.

Skills

Supervisory leadership

English communication

VIP welcoming protocols

Front Office operations

Education

Hotel School graduate

Front Office Operations certification

Tools

OPERA PMS

Microsoft Office

Job description

Paramount Hotels Dubai seeks a Front Office Supervisor to lead the Front Stage team and guarantee a warm, personalized guest welcome. You will supervise operations, ensure high standards, and collaborate across departments to deliver seamless service in a luxury Dubai setting.

The role requires 2+ years in a 5-star hotel, hotel school or Front Office cert, and excellent English; additional languages are a plus. This is a on-site role within a prestigious global brand.