Front Office Supervisor

IBIS; United Arab Emirates; On-site; AED 56,000 - 89,000; Full time

Job summary

Kempinski Hotel in Dubai, United Arab Emirates, is seeking a Front Office Coordinator to greet guests, manage bookings, and ensure flawless reception service in a luxury setting. You will coordinate daily front desk operations, support guest requests, and maintain professional standards in a luxury environment.

You will lead daily front desk activities with English and Arabic communication, high multitasking, and a passion for guest satisfaction in a dynamic hospitality market.

Qualifications

• Fluency in English and Arabic is required.
• Experience in hospitality or customer-facing roles is essential.
• Strong communication and organizational skills are expected.

Responsibilities

• Greet guests and manage front desk operations with professionalism.
• Coordinate bookings, check-ins/outs, and guest requests to ensure service quality.
• Support office administration and collaborate with departments to maintain standards.

Skills

Excellent communication skills

Hospitality experience

Arabic and English fluency

Education

Bachelor's degree in Hospitality or related field

Tools

Microsoft Office

Job description

The role involves coaching front office agents, ensuring exceptional guest experiences, and fostering a culture of respect and creativity while managing business goals.

Lead and mentor front office team, deliver exceptional guest service, manage operations, and ensure compliance with hotel standards in a dynamic environment.

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Provide administrative support for the Front Office, manage guest information, and ensure efficient operations with strong knowledge of front desk and software systems.

Provide administrative support for the Front Office, manage guest information, and ensure efficient operations with strong knowledge of front desk and software systems.

Front Office Coordinator

Kempinski Hotel

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide administrative support for the Front Office, manage guest information, and ensure efficient operations with strong knowledge of front desk and software systems.

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Institutional Brand

Diversified Group

Regional leader in providing innovative and empowering HR solutions

Institutional Brand

Diversified Group

S K OVERSEAS HR CONSULTANCY