Multilingual Front Desk Specialist – Guest Services

Accor Group; Dubai; On-site; AED 50,220 - 66,960; Full time

Benefits offered by this job

Career development opportunities

Competitive salary

Supportive team environment

Job summary

Accor Group seeks a skilled Front Office Receptionist for its Dubai hotel. This role involves managing guest check-ins, cashiering duties, and delivering exceptional customer service. Candidates should possess strong communication skills, ideally multilingual, with a preference for Russian speakers. It's a full-time position with an estimated salary of 4500-6000 AED monthly.

Join us for opportunities in a career with an international hospitality leader, offering exposure to global service standards and growth across various Accor properties.

Qualifications

• 1-2 years of experience in a similar hospitality role.
• Fluent in English; Russian preferred.
• Strong organizational and multitasking abilities.
• Calm and professional demeanor under pressure.

Responsibilities

• Manage efficient guest check‑in and check‑out processes.
• Perform cashiering duties and foreign exchange transactions.
• Deliver professional and friendly service to resolve guest concerns.
• Maintain updated knowledge of hotel rates and promotions.
• Greet guests warmly upon arrival and departure.

Skills

Front desk operations

Cash handling and foreign exchange

Guest complaint resolution

Opera or similar PMS proficiency

Multilingual communication

Team collaboration

Tools

Hotel management systems

Job description

Accor Group seeks a skilled Front Office Receptionist for its Dubai hotel. This role involves managing guest check-ins, cashiering duties, and delivering exceptional customer service. Candidates should possess strong communication skills, ideally multilingual, with a preference for Russian speakers. It's a full-time position with an estimated salary of 4500-6000 AED monthly.

Join us for opportunities in a career with an international hospitality leader, offering exposure to global service standards and growth across various Accor properties.