Front Office Manager: Guest Experience & Revenue

Terra Solis; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A prestigious hospitality establishment in Dubai is seeking a Front Office Manager to ensure efficient operations and maximize revenue. The role involves supervising the team, liaising with departments, and maintaining guest satisfaction through exceptional service. Candidates should have a minimum of two years' experience in a similar position within a four- or five-star hotel and knowledge of local market conditions. Effective communication and multitasking skills are essential for success in this role.

Qualifications

• Two (2) years minimum experience in a similar position in a five- or four-star hotel.
• UAE/GCC local market experience.

Responsibilities

• Responsible for the efficient management of the front office operations.
• Ensure ongoing liaising and coordinating with all departments.
• Supervise the Front Office team to maximize revenue.

Skills

OPERA/Fidelio/WINHMS knowledge

Computer/MS Software Applications skill

Effective communication skills

Proactively assists customers

Ability to attend emergencies in a level-headed manner

The ability to multitask

Professionalism

Attention to Detail & Quality

Problem Solving and Decision Making

Interpersonal Skills

Customer service oriented

Effective communication skills

Job description

A prestigious hospitality establishment in Dubai is seeking a Front Office Manager to ensure efficient operations and maximize revenue. The role involves supervising the team, liaising with departments, and maintaining guest satisfaction through exceptional service. Candidates should have a minimum of two years' experience in a similar position within a four- or five-star hotel and knowledge of local market conditions. Effective communication and multitasking skills are essential for success in this role.