Front Office Guest Experience Officer - Russian Speaker

Park Hyatt Los Cabos at Cabo del Sol; Dubai; On-site; AED 83,000 - 124,000; Full time

Job summary

Andaz Dubai The Palm invites applications for a Guest Service Officer in the Front Office. As the first point of contact, you will greet guests, manage check-ins and check-outs, and deliver warm, personalized service that reflects the Andaz brand in a luxury hotel setting.

This hourly, entry-level position requires strong English communication and a willingness to speak Russian; Arabic, German, or French language skills are a plus.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management.
• Excellent English communications (verbal and written).
• Familiarity with Opera system is beneficial.

Responsibilities

• Serve as first point of contact for guests at the front desk.
• Ensure smooth arrival, stay and departure experiences.
• Contribute to the smooth operation of the Front Office within Rooms Division.

Skills

Hospitality service

Customer service

English communication

Education

Diploma in Hospitality or Tourism Management

Tools

Opera system

Job description

Andaz Dubai The Palm invites applications for a Guest Service Officer in the Front Office. As the first point of contact, you will greet guests, manage check-ins and check-outs, and deliver warm, personalized service that reflects the Andaz brand in a luxury hotel setting.

This hourly, entry-level position requires strong English communication and a willingness to speak Russian; Arabic, German, or French language skills are a plus.