Guest Service Officer -Front Office (Russian Speaker)

Park Hyatt Los Cabos at Cabo del Sol; Dubai; On-site; AED 83,000 - 124,000; Full time

Job summary

Andaz Dubai The Palm invites applications for a Guest Service Officer in the Front Office. As the first point of contact, you will greet guests, manage check-ins and check-outs, and deliver warm, personalized service that reflects the Andaz brand in a luxury hotel setting.

This hourly, entry-level position requires strong English communication and a willingness to speak Russian; Arabic, German, or French language skills are a plus.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management.
• Excellent English communications (verbal and written).
• Familiarity with Opera system is beneficial.

Responsibilities

• Serve as first point of contact for guests at the front desk.
• Ensure smooth arrival, stay and departure experiences.
• Contribute to the smooth operation of the Front Office within Rooms Division.

Skills

Hospitality service

Customer service

English communication

Education

Diploma in Hospitality or Tourism Management

Tools

Opera system

Job description

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\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Guest Service Officer -Front Office (Russian Speaker)

Andaz Andaz Dubai The Palm AE - Dubai

Front Office

Hourly/Entry Level Employee

Full-time

Worldwide

Summary

At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer, you will be the first point of contact for our guests, delivering warm, personalized service and ensuring a seamless arrival, stay, and departure experience. You will play a key role in creating meaningful connections while upholding the exceptional service standards of the Andaz brand.

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management


• Excellent English communications on both verbal and writing skills


• Well versed with Opera system are beneficial

Language Preferred -Arabic/Russian/German/French Speaker

Hyatt Regency Morristown at Headquarters Plaza | Morristown , NJ , US

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