Guest Experience Coordinator – Luxury Vacation Ownership

The First Group; Dubai; Sur place; AED 45 000 - 89 000; Plein temps

Description du poste

Front Office Coordinator – Vacation Ownership

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

• Coordinate daily office activities between team membersand other internal departments
• Handle inbound and outbound calls in a professional and courteousmanner
• Handle all business correspondence
• Meet and greet clients as well as VIP guests and passing visitors
• Manage client appointments through bookings and confirmations
• Deliver excellent customer service, at all times

Desired Skill & Expertise

• At least 1 year experience in a receptionist role with computer literacy
• Excellent communications skills, both written and verbal
• Required language(s): fluent English, native Arabic and French preferred.
• Team player with excellent planning & organizing skills