Front Desk & Visitor Experience Lead — Dubai

Confidential Careers; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Confidential Careers is seeking an organized Receptionist to manage front-of-house in Dubai. The role handles visitors, calls, messages, and daily movements, maintaining a professional, welcoming environment.

This onsite position requires discretion, reliability, and strong communication to coordinate drivers and support staff, ensuring smooth office operations.

2–4 years experience preferred; fluency in English and familiarity with Microsoft Office are important assets.

Qualifications

• Excellent verbal and written communication is essential for managing visitors, employees, drivers, vendors, and senior stakeholders.
• Practical coordination, scheduling, prioritization, and follow-up skills are required to manage reception activity and driver movements accurately.
• Professional discretion, punctuality, composure, and customer-service judgment are critical for representing the organization while handling confidential information.
• Experience with Microsoft Office and basic administrative tools supports reliable information flow.

Responsibilities

• Own daily reception coverage by welcoming visitors, managing arrivals, and directing guests to the right contact.
• Manage incoming calls, emails, messages, and correspondence through clear routing and timely follow-up.
• Coordinate company drivers, schedules, pick-ups, drop-offs, and changes through accurate planning and communication.
• Maintain visitor registers, meeting-room readiness, access requirements, and front-office records through consistent administrative controls.
• Liaise with employees, vendors, building management, and service providers to resolve front-office needs quickly.
• Handle sensitive information and executive interactions with discretion, using sound judgment and professional etiquette.
• Track recurring reception and driver-coordination requirements, identifying gaps and improving simple processes.

Skills

Verbal and written communication

Coordination and scheduling

Discretion and professionalism

Customer-service mindset

Tools

Microsoft Office

Job description

Confidential Careers is seeking an organized Receptionist to manage front-of-house in Dubai. The role handles visitors, calls, messages, and daily movements, maintaining a professional, welcoming environment.

This onsite position requires discretion, reliability, and strong communication to coordinate drivers and support staff, ensuring smooth office operations.

2–4 years experience preferred; fluency in English and familiarity with Microsoft Office are important assets.