Front Desk & Guest Experience Specialist

Gulf News; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Gulf News in Dubai seeks a friendly front desk receptionist to welcome visitors and support daily office operations.

You will handle calls, emails, appointments, and general inquiries while ensuring an organized, professional reception area. Strong communication and a positive demeanor are essential. Prior experience in a busy newsroom or media environment is a plus.

The role offers on-site work in Dubai with opportunities to provide excellent customer service and smooth administrative support.

Qualifications

• Welcome and assist visitors and customers professionally.
• Answer phone calls, emails, and general inquiries.
• Manage appointments, schedules, and reception area activities.
• Handle incoming and outgoing correspondence.
• Maintain records and perform basic administrative tasks.
• Direct visitors to the appropriate department or staff member.
• Ensure the reception area is clean and organized.
• Provide excellent customer service at all times.

Job description

Gulf News in Dubai seeks a friendly front desk receptionist to welcome visitors and support daily office operations.

You will handle calls, emails, appointments, and general inquiries while ensuring an organized, professional reception area. Strong communication and a positive demeanor are essential. Prior experience in a busy newsroom or media environment is a plus.

The role offers on-site work in Dubai with opportunities to provide excellent customer service and smooth administrative support.