Front Desk Supervisor & Guest Experience Coach

W Hotels; Dubai; On-site; AED 40,000 - 55,000; Full time

Job summary

An innovative luxury hotel brand in Dubai is seeking a motivated individual to manage guest check-ins and oversee team operations. The role involves verifying guest identities, handling payments, and ensuring high-quality service standards. Additionally, the candidate will assist in training and evaluating staff, providing a welcoming environment for guests. Ideal applicants possess a high school diploma and relevant experience. Join a dynamic team and help redefine luxury hospitality.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and verify payment.
• Assist management in training and evaluating employees.
• Handle guest requests and ensure quality standards.

Skills

Communication skills

Guest service

Teamwork

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

An innovative luxury hotel brand in Dubai is seeking a motivated individual to manage guest check-ins and oversee team operations. The role involves verifying guest identities, handling payments, and ensuring high-quality service standards. Additionally, the candidate will assist in training and evaluating staff, providing a welcoming environment for guests. Ideal applicants possess a high school diploma and relevant experience. Join a dynamic team and help redefine luxury hospitality.