Front Desk Receptionist

Foreign Expat Group; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Foreign Expat Group seeks a professional receptionist to greet guests, handle calls, and maintain an organized front desk in a Dubai office. The role requires strong English communication, a courteous demeanor, and solid computer skills.

Candidates should have 1–2 years in reception or customer service, with a high school diploma or an associate degree preferred. This is a full-time on-site position with visibility across departments.

Qualifications

• High school diploma or equivalent is required; associate degree preferred for enhanced admin skills.
• 1–2 years of reception or customer service experience.
• Fluency in English is mandatory; additional languages are a benefit.
• Strong computer skills and familiarity with office software (Microsoft Office).

Responsibilities

• Greet and welcome guests professionally to set a positive first impression.
• Manage all incoming calls and inquiries and direct to the right person promptly.
• Maintain an organized front desk reflecting professionalism and attention to detail.
• Schedule appointments and manage staff calendars to optimize time and operations.

Skills

Front desk etiquette

Customer service

English fluency

Microsoft Office

Multiline phone system

Education

High school diploma or equivalent

Associate degree in business administration

Tools

Microsoft Office Suite

Multi-line phone system

Job description

• Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.
• Manage all incoming calls and inquiries efficiently, directing them to the appropriate personnel or department without delay.
• Maintain the front desk area in an organized and inviting manner, reflecting the company's professionalism and attention to detail.
• Schedule appointments and manage the calendar for staff, optimizing time slots and ensuring smooth operations.

Desired Candidate Profile

• High school diploma or equivalent; an associate degree in business administration is preferred for enhanced administrative skills.
• At least 1-2 years of experience in a reception or customer service role, showcasing the ability to manage front desk operations.
• Fluency in English is mandatory; proficiency in additional languages is a significant advantage for diverse customer interactions.
• Strong technical skills, including familiarity with office software (e.g., Microsoft Office Suite) and multi-line phone systems.