Front Desk Receptionist

Appsierra Group; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

Appsierra Group in Dubai is seeking a friendly Front Desk/Receptionist to be the first point of contact for visitors and callers. You will greet guests, answer calls, and coordinate appointments using our scheduling software.

You will maintain accurate client and visitor records, manage daily office tasks, and support smooth workflows with the team. 1–3 years of front desk or customer service experience and strong communication are needed; multilingual abilities are a plus.

Qualifications

• 1–3 years front desk or customer service experience.
• Strong telephone etiquette and clear communication.
• Proficient with scheduling software and data entry tools.
• Excellent time management and multitasking abilities.
• Attention to detail and confidentiality.

Responsibilities

• Answer and route inbound calls professionally.
• Greet and assist visitors, providing information and directing them appropriately.
• Schedule and confirm appointments using scheduling software.
• Enter and update client and visitor data accurately in the database.
• Manage daily office tasks, including mail distribution and supply inventory.
• Handle multiple tasks simultaneously while prioritizing urgent requests.
• Collaborate with team members to support smooth office workflow.

Skills

Telephone etiquette

Clear communication

Time management

Multitasking

Attention to detail

Confidentiality

Front desk experience

Customer service

Tools

Scheduling software

Data entry tools

Job description

About the role

As the first point of contact at our office, you will greet visitors, manage incoming calls, and coordinate appointments. You will maintain a welcoming environment while ensuring efficient office operations.

Key responsibilities

• Answer and route inbound calls professionally.

• Greet and assist visitors, providing information and directing them appropriately.

• Schedule and confirm appointments using our scheduling software.

• Enter and update client and visitor data accurately in our database.

• Manage daily office tasks, including mail distribution and supply inventory.

• Handle multiple tasks simultaneously while prioritizing urgent requests.

• Collaborate with team members to support smooth office workflow.

Required qualifications

• 1–3 years of front desk or customer service experience.

• Strong telephone etiquette and clear communication skills.

• Proficiency with scheduling software and data entry tools.

• Excellent time‑management and multitasking abilities.

• Attention to detail and commitment to confidentiality.

Nice to have

• Experience with CRM or office management systems.

• Basic knowledge of office equipment and maintenance.

• Fluency in a second language.