Front Desk Concierge: Create Memorable Guest Experiences

IC - Residences Abu Dhabi (AUHIC); Abu Dhabi; In loco; AED 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Uniform provided

Room discounts

Training programs

Descrizione del lavoro

IHG Hotels & Resorts is seeking a Front Desk Agent in Abu Dhabi to deliver warm welcomes and seamless guest experiences. You will acknowledge rewards members, handle check-ins/outs, and manage payments while offering tailored recommendations and local insights.

The role emphasizes communication, problem-solving, and computer literacy to support guests and colleagues in a fast-paced hotel environment. A full benefits program and uniform are part of the package.

Competenze

• Clear communication with guests and team members.
• Proactive problem-solving to turn issues into memories.
• Able to read, write and perform basic math with computer use.

Mansioni

• Greet guests warmly and start memorable experiences with top-notch hospitality.
• Acknowledge IHG Rewards Club members and returning guests in person or by phone.
• Manage and process guest payments for bookings and services.
• Efficiently check guests in and out to ensure a swift experience.
• Anticipate guests' needs and offer personalized recommendations.

Conoscenze

Communication

Problem solving

Computer skills

Descrizione del lavoro

IHG Hotels & Resorts is seeking a Front Desk Agent in Abu Dhabi to deliver warm welcomes and seamless guest experiences. You will acknowledge rewards members, handle check-ins/outs, and manage payments while offering tailored recommendations and local insights.

The role emphasizes communication, problem-solving, and computer literacy to support guests and colleagues in a fast-paced hotel environment. A full benefits program and uniform are part of the package.