Front Desk Agent

Flip retail; Ajman; On-site; AED 23,000 - 36,000; Full time

Benefits offered by this job

Accommodation provided

Transportation provided

30 days annual leave

Employment visa provided

Flight tickets provided

Medical insurance provided

Job summary

WHR Service (Exec Search) is seeking a Front Desk Representative for a 5-star resort in Ajman, United Arab Emirates. You will welcome guests, handle check-in/out, and provide prompt, courteous service while maintaining accurate billing and hotel information.

Proficiency in Arabic or Russian is preferred, and familiarity with Opera is advantageous. The role includes accommodation, transportation, and visa support, with a standard monthly salary and benefits package.

Qualifications

• Arabic or Russian language abilities are preferred.
• Familiarity with Opera PMS is advantageous.

Responsibilities

• Process check-in to check-out with accurate postings of charges using Front Office systems.
• Provide prompt, polite and reliable service to guests to achieve high satisfaction.
• Assist guests with hotel activities and inquiries; maintain knowledge of hotel information.
• Keep updated on hours, promotions, events, attractions and respond to guest queries.
• Welcome guests by name when possible and escort to their rooms; ensure privacy.
• Handle Front Office cashiering and adhere to policies and procedures.

Skills

Arabic language

Russian language

Opera PMS

Tools

Opera PMS

Job description

WHR Service (Exec Search) aid employers to attract & amp attach the very best worldwide abilities across all sectors.

Job Descriptions

( Ajman, United Arab Emirates) Trying To Find Front Desk Representative for 5 star resort

Obligations

• Process accounts from check-in to check-out, ensuring exact postings of all incidental charges utilizing computerized Front Workplace systems.Provide prompt, polite and also reliable solution to all visitor, so as to achieve a high degree of customer contentment via tailored service from arrival till departure.Conduct in space & amp
• resort orientation and also assist guest in hotel activity enquiries/ requests.Maintain an approximately date expertise of resort information
• as well as neighborhood services, including operating hrs, promotions, occasions, attractions as well as any allied info to react to guest queries.Maintain a recognition of rate degrees to be sold on a daily basis as well as the
• tenancy levels.Demonstrate a complete understanding of the hotel's policies, treatments and solution requirements as well as have complete understanding of the hotel centers and happenings.Ensure visitors are personally welcomed by name, if recognized and also escorted to their space to make them really feel expected as well as welcomed.Accurately provide Front Office cashiering requirements as well as follow all laid down systems, policies as well as procedures.Maintain the privacy of all visitors by ensuring that no details of the guests are divulged. Demands: Ideally prospects that can talk Arabic or Russian Language Abilities Needed Opera Understanding Compensation & amp Perks Basic Salary: AED 2,100 Regular monthly Accommodation: Provided Transportation: Offered Yearly Paid Leave: Given 30 Days Employment Visa:
  • Supplied Flight Tickets: Supplied Medical Insurance Policy: Provided