Guest Service Agent

Flip retail; Abu Dhabi; On-site; AED 16,000 - 19,000; Full time

Benefits offered by this job

Accommodation: Supplied

Transport: Provided

Annual Paid Leave

Employment Visa: Provided

Flight Tickets: Supplied

Medical Insurance Coverage

Job summary

Flip retail in Abu Dhabi seeks a Visitor Service Representative to deliver guest-focused service from arrival to departure, ensuring a memorable stay for guests of the worldwide chain resort.

Responsibilities include front desk tasks, handling inquiries about activities and local attractions, and maintaining knowledge of resort facilities, hours, and promotions to respond to guest questions.

Qualifications

• Experience delivering guest-focused service from arrival to departure.
• Familiarity with front desk operations and transactions.
• Knowledge of local resort facilities and services.

Responsibilities

• Provide timely, polite, and efficient service to guests to achieve high satisfaction.
• Assist guests with inquiries about resort activities and local attractions.
• Maintain up-to-date knowledge of hotel facilities, hours, promos, and events.
• Ensure guests are welcomed by name and directed to their rooms when appropriate.
• Process check-in/check-out and ensure accurate postings using front office systems.
• Maintain guest privacy and confidentiality at all times.
• Demonstrate understanding of hotel policies and service requirements.

Skills

Guest service

Customer focus

Tools

Opera

Microsoft Office

Job description

( Abu Dhabi, United Arab Emirates) Trying To Find Visitor Service Representative for a worldwide chain resort.

Concerning the Duty

• As Guest Service Representative, you will certainly be responsible to supply expert and also customer concentrated service to our guests, ensuring their stay will end up being a memorable experience.

Obligations and essential job features

• Provide timely, polite and also effective solution to all guest, so as to achieve a high level of customer satisfaction through tailored service from arrival till departure.Conduct in space &amp
• hotel familiarization as well as aid guest in resort activity enquiries/ requests.Maintain an up to date expertise of resort details
• and local services, including running hours, promos, occasions, tourist attractions and any type of allied details to react to guest queries.Maintain an awareness of rate degrees to be sold on a daily basis as well as the
• occupancy levels.Ensure visitors are directly welcomed by name, if recognized and also accommodated to their area to
• make them really feel anticipated and also welcomed.Accurately administer Front Workdesk cashiering criteria and conform with all set systems, policies and also procedures.Process accounts from check-in to check-out, ensuring precise postings of all incidental charges utilizing electronic Front Office systems.Maintain the personal privacy of all guests by making certain
• that no details of the visitors are disclosed.Demonstrate a full understanding of the hotel's policies, procedures and also service requirements as well as have full knowledge of the hotel facilities as well as
• happenings. Abilities Required Opera.
• Microsoft Office
• Compensation &amp Perks.
• Basic Salary: AED 1,600 Monthly.
• Accommodation: Supplied.
• Transport: Given.
• Annual Paid Leave: Given.
• Employment Visa: Provided.
• Flight Tickets: Supplied.
• Medical Insurance Coverage: Offered

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