Front Desk & Aftersales Coordinator

FashionUnited; Dubai; On-site; AED 67,000 - 134,000; Full time

Job summary

FashionUnited in Dubai is seeking a professional Receptionist to be the first point of contact for visitors and callers, ensuring a polished front-desk image and smooth operations. You will greet guests, manage meetings, coordinate with the Aftersales division, and support administrative tasks while maintaining confidentiality and a high standard of English communication.

The role emphasizes strong organizational skills, professional demeanor, and the ability to multitask in a busy environment,

Qualifications

• Excellent verbal and written communication in English.
• Strong customer service orientation and professional demeanor.
• Proficient in MS Office applications (Outlook, Word, Excel).
• Ability to multitask in a busy front-desk environment.
• Diploma or Bachelor's in Business Administration or related field preferred.
• 1-3 years of experience in front-desk, customer service, or administrative role.

Responsibilities

• Meetings and visitor coordination: ensure meetings scheduled effectively.
• Front desk operations: greet visitors and callers professionally; keep reception area organized.
• Customer service excellence: obtain feedback and resolve issues promptly and courteously.
• Communication management: direct calls and inquiries; relay messages promptly.
• Administrative support: complete reports, correspondence, and documentation on time.
• Record and data maintenance: keep logs and internal records accurate and confidential.
• Support to Aftersales operations: coordinate between reception and Aftersales for smooth workflow.

Skills

English communication

Customer service

MS Office

Multitasking

Education

Business Administration degree (BBA/BA) or similar

Tools

Outlook

Word

Excel

Job description

FashionUnited in Dubai is seeking a professional Receptionist to be the first point of contact for visitors and callers, ensuring a polished front-desk image and smooth operations. You will greet guests, manage meetings, coordinate with the Aftersales division, and support administrative tasks while maintaining confidentiality and a high standard of English communication.

The role emphasizes strong organizational skills, professional demeanor, and the ability to multitask in a busy environment,