Flagship Store General Manager – Everyday Goods

GMG; Dubai; On-site; AED 420,000 - 620,000; Full time

Job summary

GMG is seeking an experienced Store General Manager - Everyday Goods Retail to lead one of our flagship stores in Dubai. You will drive commercial performance, lead large teams, ensure exceptional customer service, and manage inventory and profitability while upholding GMG's standards of excellence.

The role demands a strategic leader with hands-on store operations expertise, a track record of delivering results in high-volume environments, and the ability to build a high-performing team and

Qualifications

• Bachelor's degree in business, Retail Management, or related discipline.
• 10+ years of retail operations experience including at least 5 years leading large-format stores.
• Experience in supermarket, hypermarket, or high-volume retail environments.
• Proven track record of delivering commercial results and operational excellence.
• Arabic language skills are an advantage.

Responsibilities

• Own store's commercial and operational performance.
• Lead large teams and optimize store operations.
• Ensure high standards of customer service, inventory management, and profitability.
• Lead, coach, and develop store leadership and frontline teams.
• Ensure efficient inventory management, stock availability, and replenishment.
• Monitor operational KPIs including productivity, shrinkage, waste, stock accuracy, and compliance.
• Maintain high health & safety, food safety, security, and operational excellence.
• Analyze business performance and implement initiatives to improve sales and profitability.
• Partner with cross-functional teams to execute business priorities and continuous improvement initiatives.

Skills

Leadership

Analytics

Stakeholder management

Communication

Customer focus

Education

Bachelor's degree in business / Retail Management

Job description

GMG is seeking an experienced Store General Manager - Everyday Goods Retail to lead one of our flagship stores in Dubai. You will drive commercial performance, lead large teams, ensure exceptional customer service, and manage inventory and profitability while upholding GMG's standards of excellence.

The role demands a strategic leader with hands-on store operations expertise, a track record of delivering results in high-volume environments, and the ability to build a high-performing team and