Store Manager - GMG - Dubai, UAE

GMG Gulf; Dubai; On-site; AED 78,120 - 111,600; Full time

Benefits offered by this job

Career growth opportunities

Exposure to multiple retail brands

Performance-driven culture

Job summary

GMG Gulf is seeking a Store Manager in Dubai to oversee retail store operations and ensure exceptional customer service. The role is focused on achieving sales targets, managing team performance, and maintaining merchandising standards.

The ideal candidate will have experience in retail, strong leadership skills, and the ability to drive commercial results. Join us and be part of a growing organization that values performance and leadership development.

Qualifications

• Proven experience managing retail store operations in a fast-paced environment.
• Strong leadership and team management capabilities.
• In-depth understanding of merchandising, stock control, and sales strategies.
• Excellent customer service and communication skills.
• Ability to analyze performance data and drive commercial results.

Responsibilities

• Manage day-to-day store operations to achieve sales and operational objectives.
• Deliver outstanding customer service by advising on product features, benefits, and brand standards.
• Resolve customer complaints professionally and ensure customer satisfaction.
• Implement in-store promotions, seasonal layouts, and sale displays as per brand guidelines.
• Ensure accurate price tagging, barcoding, and stock rotation practices.
• Monitor stock levels, coordinate replenishment, and maintain continuous product availability.
• Maintain loss prevention standards and ensure compliance with cash handling procedures.
• Oversee stock administration including counts, dispatch, and system updates.
• Maintain high housekeeping, grooming, and security standards at all times.
• Support merchandising and product placement strategies to optimize sales performance.

Skills

Retail operations management

Sales performance optimization

Inventory management and stock control

Merchandising execution

Customer relationship management

Team leadership and coaching

Loss prevention and compliance

Job description

Position Overview

Store Manager jobs in Dubai, UAE with GMG offer an exciting opportunity to lead retail store operations, drive sales growth, and deliver exceptional customer service. This role focuses on achieving commercial targets, managing daily store performance, implementing merchandising standards, and leading a high-performing retail team in a competitive GCC retail environment.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Store-Branch Management
• Salary: 7000-10000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Manage day-to-day store operations to achieve sales and operational objectives.
• Deliver outstanding customer service by advising on product features, benefits, and brand standards.
• Resolve customer complaints professionally and ensure customer satisfaction.
• Implement in-store promotions, seasonal layouts, and sale displays as per brand guidelines.
• Ensure accurate price tagging, barcoding, and stock rotation practices.
• Monitor stock levels, coordinate replenishment, and maintain continuous product availability.
• Maintain loss prevention standards and ensure compliance with cash handling procedures.
• Oversee stock administration including counts, dispatch, and system updates.
• Maintain high housekeeping, grooming, and security standards at all times.
• Support merchandising and product placement strategies to optimize sales performance.

People Management

• Set performance goals and KPIs for team members and monitor progress.
• Drive performance management processes and regular feedback sessions.
• Develop team capabilities through coaching, mentoring, and training.
• Foster a culture of accountability, collaboration, and continuous improvement.

Ideal Profile

• Proven experience managing retail store operations in a fast-paced environment.
• Strong leadership and team management capabilities.
• In-depth understanding of merchandising, stock control, and sales strategies.
• Excellent customer service and communication skills.
• Ability to analyze performance data and drive commercial results.

Skills Set

• Retail operations management
• Sales performance optimization
• Inventory management and stock control
• Merchandising execution
• Customer relationship management
• Team leadership and coaching
• Loss prevention and compliance

Why Join Us

• Work with one of the leading retail groups in the GCC region.
• Career growth opportunities within a dynamic and expanding organization.
• Exposure to multiple international and home-grown retail brands.
• Performance-driven culture focused on leadership development and excellence.

About the Company

GMG is a leading family-owned retail and distribution group operating across the GCC with a diverse portfolio spanning healthcare, sports, fitness, real estate, education, and technology. With decades of market presence, GMG continues to expand its retail footprint while delivering high-quality products and exceptional customer experiences across the region.