F&B Guest Relations Specialist — Travel Perks Included

Hilton; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton in Dubai is seeking an F&B Guest Relations Agent to welcome guests, anticipate needs, and deliver personalized service across dining experiences. You will work closely with food and beverage teams to ensure seamless service and memorable moments for every guest.

Join a global hospitality leader known for exceptional culture and guest care. The role emphasizes teamwork, attentiveness, and brand standards, with opportunities to grow within Hilton's award-winning workplace.

Qualifications

• Experience in hospitality preferred.
• Strong guest service orientation and communication skills.
• Ability to work in a fast-paced dining environment.

Responsibilities

• Welcome and engage guests, anticipate needs, and provide personalized assistance during dining.
• Support special requests, celebrations, and VIP arrangements with care and professionalism.
• Respond to guest questions and feedback promptly to ensure satisfaction.
• Coordinate with service, kitchen, and management teams to ensure smooth service.
• Maintain accurate guest preferences and reservations, and relay special requests to relevant teams.
• Uphold Hilton service, grooming, and professional standards.

Skills

Hospitality experience

Guest service

Communication skills

Job description

Hilton in Dubai is seeking an F&B Guest Relations Agent to welcome guests, anticipate needs, and deliver personalized service across dining experiences. You will work closely with food and beverage teams to ensure seamless service and memorable moments for every guest.

Join a global hospitality leader known for exceptional culture and guest care. The role emphasizes teamwork, attentiveness, and brand standards, with opportunities to grow within Hilton's award-winning workplace.