F&B Guest Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking a dedicated Guest Service Expert to deliver memorable dining experiences. You will engage with guests, coordinate with the kitchen and service staff, and help maintain a clean, welcoming dining environment.

The role emphasizes teamwork, professional appearance, and adherence to hotel standards to ensure guest satisfaction. Full-time, non-management position based at our Dubai property.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Greet and assist guests; take and relay orders, and ensure smooth service flow.
• Communicate with kitchen and other teams to deliver timely guest experiences.
• Maintain professional appearance and uphold quality standards and safety procedures.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai is seeking a dedicated Guest Service Expert to deliver memorable dining experiences. You will engage with guests, coordinate with the kitchen and service staff, and help maintain a clean, welcoming dining environment.

The role emphasizes teamwork, professional appearance, and adherence to hotel standards to ensure guest satisfaction. Full-time, non-management position based at our Dubai property.