Guest Experience Specialist — Hospitality

Hilton; Fujairah; On-site; AED 33,000 - 50,000; Full time

Job summary

Hilton in Fujairah invites you to join our Hotels team as a Food & Beverage Waitress, delivering warm hospitality and memorable experiences to every guest. You will learn the menu, take and enter orders, deliver meals promptly, and keep the service station clean while following health and safety standards to ensure guest safety and satisfaction.

Join a globally recognized brand known for award-winning culture and guest-centric service, with opportunities for growth in a dynamic hospitality

Qualifications

• Delight our guests with a friendly attitude and proactive service.
• Ability to learn menu details and promotions to answer questions confidently.
• Attention to detail in taking and delivering orders.
• Maintain clean and stocked service station with compliance to safety standards.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well‑being

Job description

Hilton in Fujairah invites you to join our Hotels team as a Food & Beverage Waitress, delivering warm hospitality and memorable experiences to every guest. You will learn the menu, take and enter orders, deliver meals promptly, and keep the service station clean while following health and safety standards to ensure guest safety and satisfaction.

Join a globally recognized brand known for award-winning culture and guest-centric service, with opportunities for growth in a dynamic hospitality