F&B Captain: Luxury Service Leader

Dorchester Collection

Dubai

On-site

AED 134,000 - 201,000

Full time

14 days+

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Benefits offered by this job

Salary package

World-class development opportunities

Complimentary stays

Meals on Duty

Medical Insurance

Life Insurance

Flight allowance

Company transport

Uniform & laundry

Service charge

Job summary

The Lana Dorchester Collection Dubai is seeking a Captain to lead the F&B outlet with a passion for delivering exceptional guest experiences. You will supervise service standards, greet guests, present menus, and train the team to achieve outstanding hospitality while upholding the brand’s luxury ethos.

Fluent English is essential; additional languages and hospitality certifications are highly valued. You will work in a luxury, Middle East–focused environment that rewards excellence with

Qualifications

English is the primary language; other languages are desirable
Relevant professional certification or hotel school diploma required
Experience with luxury hotels and restaurants in the Middle East preferred

Responsibilities

Oversee day-to-day F&B outlet operations ensuring guest satisfaction
Greet guests, present menu, upsell items with product knowledge
Maintain immaculate outlet condition and service standards across team
Train and mentor wait staff to enhance performance and guest service
Monitor revenue targets and control costs within budget with cross-department coordination

Skills

Leadership

Customer Service

Communication

Guest Experience

Team Mentoring

Education

Hotel school diploma

Job description

Fluent English is essential; additional languages and hospitality certifications are highly valued. You will work in a luxury, Middle East–focused environment that rewards excellence with

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