F&B Service Leader — Luxury Guest Experience

InterContinental 62s Group plc; Abu Dhabi; On-site; AED 156,000 - 201,000; Full time

Job summary

InterContinental Residences Dubai Business Bay is seeking an F&B Captain to lead floor service with confidence, warmth, and a passion for creating memorable dining experiences. You will coordinate with kitchen and departments, guiding the team to deliver the warmth and personalised service expected of InterContinental.

You will actively engage guests, anticipate needs, and uphold luxury standards from opening to close, setting the tone for exceptional hospitality throughout every shift.

Qualifications

• Experience leading floor service in a luxury dining environment.
• Strong guest-relations and communication skills.
• Ability to coordinate with kitchen and other departments.
• Commitment to service standards and attention to detail.

Responsibilities

• Lead service from the floor and support colleagues.
• Coordinate with kitchen and other departments to ensure seamless service.
• Mentor team and uphold InterContinental standards.
• Engage guests and respond to preferences/requests.
• Oversee opening through closing service.

Skills

Leadership

Guest service

Communication

Teamwork

Job description

InterContinental Residences Dubai Business Bay is seeking an F&B Captain to lead floor service with confidence, warmth, and a passion for creating memorable dining experiences. You will coordinate with kitchen and departments, guiding the team to deliver the warmth and personalised service expected of InterContinental.

You will actively engage guests, anticipate needs, and uphold luxury standards from opening to close, setting the tone for exceptional hospitality throughout every shift.