Executive IT Specialist

IFZA; Abu Dhabi; On-site; AED 250,000 - 420,000; Full time

Benefits offered by this job

24 annual leave days

Annual flight home

Life insurance plan

Medical insurance plan

Bonus scheme

Job summary

IFZA Partnership in Abu Dhabi is seeking an experienced executive IT support professional to deliver VIP-level technology services to C-suite and the Executive Office. You will ensure seamless digital experiences across corporate and personal devices, maintaining confidentiality and professionalism.

This role partners with Group IT to manage device setup, meetings, AV systems, and on-call support in a fast-paced environment, with a focus on reliability, security, and superior service for senior

Qualifications

• Experience providing VIP or executive-level IT support.
• Experience supporting executive leadership in large enterprises.
• Experience in hybrid work environments and coordinating with infrastructure teams.
• Bachelor’s degree in IT or Computer Science preferred.

Responsibilities

• Deliver VIP-level support for executive devices and collaboration tools.
• Manage setup, configuration, and migrations across work and personal platforms.
• Provide end-to-end meeting and conferencing support (boardrooms, hybrid meetings, AV).
• Conduct proactive device checks and maintenance for executive readiness.
• Coordinate with IT to resolve escalations and ensure service quality.
• Handle technology procurement and vendor coordination for executives.
• Maintain strict confidentiality of executive communications and data.
• Respond to urgent or after-hours technology needs as part of on-call duty.
• Suggest improvements to elevate the executive tech experience.

Skills

Windows/macOS

iOS/Android

Teams/Zoom Rooms

AV tech

Troubleshooting

Communication

Discretion

Education

Bachelor's degree in IT/CS

Tools

Poly

Crestron

Logitech

Job description

Job description

This role provideshighly reliable technology support to the C‑suite and ExecutiveOffice. The role focuses on delivering seamless digital experiencesacross corporations and personal technology environments, ensuring thatexecutive leaders are always equipped, connected, and supported. Workingclosely with Group IT, this position offers elite, white‑glovesupport in a fast‑paced, high‑expectation environmentwhile maintaining strict confidentiality and professionalism.

Main responsibilities

• Deliver VIP-level support for C‑suite devices including laptops, mobile phones, tablets, and communication tools.
• Manage setup, configuration, and migration of devices, including data transfer and application readiness across work and personal platforms.
• Provide end-to‑end meeting and conferencing support, including boardrooms, hybrid meetings, and AV technologies.
• Conduct proactive device checks, updates, and maintenance to ensure optimal executive readiness.
• Coordinate with IT Department to resolve escalations, align on standards, and ensure smooth service delivery.
• Handle technology‑related procurement, device replacements, and vendor coordination for executive requirements.
• Maintain strict confidentiality when dealing with executive information,
• communications, and digital assets.
• Respond to urgent or after-hours technology needs as part of on‑call availability.
• Recommend improvements and enhancements to elevate the executive technology experience.

Qualifications & skills

• Strong proficiency in Windows, macOS, iOS, and Android ecosystems.
• Experience supporting Teams Rooms, Zoom Rooms, and major AV/conferencing technologies (Poly, Crestron, Logitech preferred).
• Excellent troubleshooting skills across networks, conferencing tools, and end‑user devices.
• Exceptional communication, professionalism, and service‑oriented mindset suited to high‑demand leadership.
• High level of discretion, reliability, and the ability to remain calm under pressure.
• Bachelor’s degree in IT, Computer Science, or equivalent experience (preferred).

Experience

• 4–8 years of IT support experience, preferably in large enterprises, multinational organizations, or corporate environments with mature IT operations.
• Demonstrated experience providing VIP or executive-level technical support in high‑expectation environments.
• Proven background supporting diverse device ecosystems in hybrid work settings.
• Experience collaborating with infrastructure, networking, cybersecurity, and service desk teams within structured IT department.

Benefits

• 24 annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Bonus scheme (in relevant departments)