Events Coordinator

Dorchester Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking an Events Coordinator to craft unforgettable guest experiences. The role involves building strong relationships, planning events, and ensuring high-quality service throughout the planning process. Candidates should possess strong communication skills and prior experience with customer service. Join a collaborative and inclusive team that values personal growth and provides world-class development opportunities.

Benefits

Competitive Salary Package

Worldclass Development Opportunities

Complimentary stays with breakfast

50% off at sister hotels' bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Company Accommodation

Transportation to and from work

Uniform provided with complimentary laundry

Service Charge

Qualifications

• Ability to build positive business relationships.
• Strong communication skills in English; Arabic skills are a plus.
• Experience in a customer-facing role.

Responsibilities

• Develop strong relationships with assigned Groups Events segments.
• Plan group room blocks and meeting spaces according to client needs.
• Prepare event documentation and coordinate with clients and suppliers.
• Send weekly reports on events & groups to hotel departments.
• Analyze business reports and data for strategic planning.

Skills

Communication skills

Customer service ethic

Relationship building

Organizational skills

Problem-solving

Tools

Opera

Job description

Who we are

Our Hotels: We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality, creating a transparent culture of trust, collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process such as adjustments to how you apply, alternative formats of information or adjustments to the assessment process itself, please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update.

Reference Hotel

The Lana Dorchester Collection

Division & Department

Sales & Marketing Catering & Events

Job Title

Events Coordinator

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history, glamour and stories which provide the perfect stage for our people, our Legends, to live our vision. Treasured by Guests. Cherished by Employees. Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and, submitting your application please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as Events Coordinator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends but also through our award‑winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.

What you’ll get

As Events Coordinator at The Lana Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Worldclass Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you’ll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for developing strong relationships within your assigned Groups Events segments to ensure our guests receive nothing but the best experience.
• You’ll also seek to increase production and revenue for the hotel in order to meet and exceed annual hotel budgets.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Events Coordinator you’ll have the opportunity to bring these to life and continue to create our legacy.
• Responsible for contracting and planning group room blocks and meeting spaces from start to finish according to client requirements.
• You’ll be responsible for preparing all event/group documentation and coordinating with the client and suppliers to ensure consistent high‑level service.
• Send weekly reports on events & groups to all hotel departments for future business overview.
• You’ll be in charge of administrative activities of the department.
• You’ll work in an organized and strategic manner analyzing business reports and data daily to keep updated with the business needs.

The items shared are the essence of a day in the life of an Events Coordinator but we will make sure you are provided with specifics on how we care for our hotel.

What you’ll bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for building positive business relationships.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• Previous experience in Opera is preferred.
• English is the primary language used in our hotel. You can comfortably communicate in this language and any additional languages would be an asset especially Arabic.

Job Location

United Arab Emirates

Location

Dubai

Required Experience

IC