EV Fleet Aftermarket Account Manager

Al-Futtaim; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Al-Futtaim Automotive in Dubai is seeking an experienced Aftersales Key Account Manager to join the Corporate Fleet team. You will manage strategic fleet accounts across government, taxi, rental, leasing, and corporate sectors, delivering exceptional aftersales support for BYD's EV portfolio.

The role focuses on driving customer retention, expanding service contracts, reducing downtime, and building long-term relationships with fleet stakeholders while coordinating with service centers and

Qualifications

• Bachelor's degree, Diploma, or equivalent qualification in Business, Automotive, or a related field.

Responsibilities

• Act as the primary aftersales point of contact for key fleet customers across the UAE.

Skills

Fleet account management

Stakeholder engagement

Automotive aftersales operations

Customer service excellence

Communication

Commercial awareness

EV, PHEV, REEV knowledge

Analytical & problem solving

Education

Bachelor's degree or Diploma in Business/Automotive

Tools

Microsoft Office

Job description

Al-Futtaim Automotive in Dubai is seeking an experienced Aftersales Key Account Manager to join the Corporate Fleet team. You will manage strategic fleet accounts across government, taxi, rental, leasing, and corporate sectors, delivering exceptional aftersales support for BYD's EV portfolio.

The role focuses on driving customer retention, expanding service contracts, reducing downtime, and building long-term relationships with fleet stakeholders while coordinating with service centers and