Microsoft Dynamics ERP Analyst for Retail

AlFuttaim; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

Al-Futtaim, Dubai, is hiring a System Analyst - Microsoft Dynamics ERP to support IKEA business systems across the UAE, Qatar, Egypt, and Oman. The role centers on Microsoft Dynamics 365, NAV, Business Central, CRM, cloud platforms, and ERP upgrades.

The position involves data migration, API integration, SQL administration, and driving business process improvements to ensure reliable, scalable, and secure systems across regional operations.

Qualifications

• Graduate degree in Computer Science, IT or related discipline.
• At least 7 years in business analysis, system design, and ERP implementation.
• Strong hands-on knowledge of Dynamics 365, NAV, or Business Central in retail.

Responsibilities

• Coordinate NAV, BC, Dynamics 365, CRM and cloud activities across IKEA operations.
• Support ERP upgrade programs and migrations to modern Microsoft platforms.
• Plan and execute data migration with accuracy and business continuity.
• Apply data governance, security, and validation controls during migration and implementation.
• Translate business requirements into functional specifications and technical designs.
• Develop, configure, and coordinate enhancements to support retail processes.
• Ensure projects meet scope, timelines, cost, and quality standards.

Education

Bachelor's degree in Computer Science/IT

Tools

Microsoft Dynamics 365

Microsoft Dynamics NAV

Business Central

CRM systems

SQL database administration

Azure DevOps

CI/CD tools

Microsoft Azure

AWS

Data migration

API integration

Job description

Al-Futtaim, Dubai, is hiring a System Analyst - Microsoft Dynamics ERP to support IKEA business systems across the UAE, Qatar, Egypt, and Oman. The role centers on Microsoft Dynamics 365, NAV, Business Central, CRM, cloud platforms, and ERP upgrades.

The position involves data migration, API integration, SQL administration, and driving business process improvements to ensure reliable, scalable, and secure systems across regional operations.