Enterprise IT Systems Engineer - Onsite Consultant
Blackstone eIT
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Job summary
BlackStone eIT in Abu Dhabi seeks an experienced IT Systems Engineer to provide onsite consultancy for an enterprise IT environment. You will review, troubleshoot, and enhance performance, availability, security, and reliability across Microsoft infrastructure, Cisco collaboration, VMware, servers, storage, backup, incident management, and IT service management.
The role requires hands-on knowledge across Microsoft Active Directory, Exchange Server, SCCM, SQL Server, ManageEngine, Nexthink, and
Qualifications
- Bachelor's or master's degree in Computer Engineering, Communications Engineering or a related field.
- Minimum 5 years of experience in IT management and troubleshooting within reputable organizations.
- Strong experience in enterprise IT infrastructure and systems.
- Experience with L2/L3 infrastructure support.
- Strong troubleshooting and RCA capabilities.
- Experience with Disaster Recovery and DR drill execution.
- Experience working within an ITIL framework.
- Experience participating in Major Incident Management.
Responsibilities
- Review IT systems and infrastructure performance and provide technical recommendations.
- Ensure high availability, optimal performance, security, and reliability of IT systems.
- Perform root-cause analysis (RCA) for system-related incidents and recommend effective solutions to prevent recurrence.
- Develop plans to improve application availability and performance.
- Develop forecasts for server and storage growth based on business requirements.
- Provide technical recommendations regarding infrastructure improvements and emerging technologies.
- Develop and maintain Disaster Recovery Plans (DRP) and participate in DR drill execution.
- Develop capacity planning, risk management, and Business Continuity Plans in line with applicable ISO standards.
Skills
Education
Tools
Job description
BlackStone eIT in Abu Dhabi seeks an experienced IT Systems Engineer to provide onsite consultancy for an enterprise IT environment. You will review, troubleshoot, and enhance performance, availability, security, and reliability across Microsoft infrastructure, Cisco collaboration, VMware, servers, storage, backup, incident management, and IT service management.
The role requires hands-on knowledge across Microsoft Active Directory, Exchange Server, SCCM, SQL Server, ManageEngine, Nexthink, and
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