Enrollment & Sales Coordinator

Mind Base Education; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Mind Base Education in Dubai seeks a results-driven sales professional to drive lead generation, enrollment, and customer relationship management. You will guide inquiries, explain programs and pricing, and manage applications with CRM discipline.

You will maintain a healthy pipeline, conduct center tours when needed, and coordinate with academic teams to ensure smooth onboarding of new students, while meeting branch sales targets and delivering excellent service.

Qualifications

• Bachelor's degree or equivalent qualification preferred.
• 2–3 years of experience in sales, admissions, customer service, education consultancy, or a similar customer-facing role.

Responsibilities

• Respond promptly to inquiries via phone, email, walk-ins, and online platforms.
• Follow up with leads through calls, messages, and meetings to maximize conversions.
• Maintain a healthy pipeline of prospects using CRM systems and track communication history.
• Understand and explain programs, pricing, schedules, and benefits to prospective students/parents.
• Conduct consultations or center tours to assess needs and match with the right course.
• Prepare and process student applications, registrations, and payment details.
• Meet or exceed sales targets and KPIs.
• Build and maintain strong relationships with prospective and existing students.
• Provide excellent customer service throughout the inquiry and enrollment journey.
• Handle objections and resolve concerns to retain interest.
• Maintain accurate records of all leads, interactions, and sales activities in CRM.
• Prepare daily, weekly, and monthly sales reports for management review.
• Coordinate with academic and operations teams to ensure smooth onboarding of new students.

Skills

Sales

Customer service

Relationship building

Education

Bachelor's degree or equivalent qualification

Tools

CRM software

Job description

Mind Base Education in Dubai seeks a results-driven sales professional to drive lead generation, enrollment, and customer relationship management. You will guide inquiries, explain programs and pricing, and manage applications with CRM discipline.

You will maintain a healthy pipeline, conduct center tours when needed, and coordinate with academic teams to ensure smooth onboarding of new students, while meeting branch sales targets and delivering excellent service.