EN – Reception Agent

Rixos Hotels Gulf; Al Kasir; Sur place; AED 50 000 - 78 000; Plein temps

Avantages offerts par ce poste

Discounted hotel rates

Training programs

Career development

CSR activities

Résumé du poste

Rixos Hotels Gulf in Abu Dhabi is seeking a Reception Agent to warmly welcome guests from arrival through departure, ensuring a memorable stay. The role requires a service-focused personality and fluency in English, with experience using Opera or a similar PMS.

Other languages are a plus and opportunity for career growth within Accor’s global network.

Qualifications

• Service-focused personality is essential.

Responsabilités

• Greet guests on arrival and assist with check-in/out while ensuring memorable service.
• Respond to guest requests and anticipate needs to enhance their stay.
• Promote hotel facilities and services, including upselling opportunities.

Connaissances

Service-oriented

Outils

Opera system

Description du poste

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Your experience and skills include:

• Service focused personality is essential

Additional Information

• Prior experience working with Opera or a related system
• Fluency in English
• Additional languages are a plus

Your team and working environment:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.