Reception Agent

Accorhotel; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Benefits offered by this job

Employee benefit card

Discounted rates at Accor worldwide

Learning programs through our Academie

Planet 21 CSR initiatives

Job summary

Accorhotel in Abu Dhabi is seeking a Reception Agent to welcome guests from arrival to departure, ensuring a memorable stay through attentive service.

You will greet guests at check-in, handle requests and settle accounts, while looking for opportunities to upsell hotel facilities and personalize the guest experience. Training, advancement paths, and CSR initiatives like Planet 21 are part of our employee journey.

Join a global hospitality leader and grow within the property and across the world.

Qualifications

• Service focused personality is essential

Responsibilities

• Greet check-in respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities looking for opportunities to enhance a guest s stay through up-selling

Job description

First impressions are everything As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us

What is in it for you

Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing

Greet check-in respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guest s stay through up-selling

Your experience and skills include: Service focused personality is essential