EF Prime Analyst - E-Commerce Fulfillment and Customer Experience - Dubai UAE

Amazon UAE; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Dynamic work environment

Job summary

Amazon UAE is looking for an EF Prime Analyst in Dubai to enhance Prime delivery through data-driven analysis and operational planning. The role involves working with cross-functional teams to optimize fulfillment processes while focusing on customer satisfaction.

Candidates should have a Bachelor's degree in a related field and strong analytical skills. This position offers a dynamic work environment with competitive salary and career growth opportunities.

Qualifications

• Bachelor's degree in a related field.
• Experience in data interpretation and reporting.
• Ability to work with cross-functional teams.

Responsibilities

• Support planning and execution of initiatives to improve Prime customer experience.
• Analyze operational data and performance metrics to identify improvement opportunities.
• Collaborate with cross-functional teams to optimize fulfillment and delivery processes.

Skills

Strong analytical skills

Project management

Data interpretation

Problem-solving

Communication

Education

Bachelor's degree in Business Intelligence, Finance, Engineering, Statistics, Computer Science, Mathematics

Tools

Data analysis tools

Job description

EF Prime Analyst - E-Commerce Fulfillment and Customer Experience - Dubai UAE

EF Prime Analyst – E-Commerce Fulfillment and Customer Experience role in Dubai UAE focuses on enhancing Prime delivery experience through data-driven analysis, operational planning, and continuous improvement initiatives within Amazon's external fulfillment network across the MENA region.

Job Details

• Country: UAE
• City: Dubai
• Industry: Logistics and Supply Chain
• Function: Analyst
• Salary: 12000-18000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Support planning and execution of initiatives to improve Prime customer experience
• Analyze operational data and performance metrics to identify improvement opportunities
• Collaborate with cross-functional teams to optimize fulfillment and delivery processes
• Monitor channel performance and recommend strategies to enhance delivery speed and quality
• Assist in developing and implementing process improvements using automation and analytics
• Track program performance and provide insights to support decision-making
• Contribute to strategic initiatives focused on customer satisfaction and operational efficiency
• Maintain accurate reporting and documentation for ongoing projects

Ideal Profile

• Bachelor's degree in Business Intelligence, Finance, Engineering, Statistics, Computer Science, Mathematics, or related field
• Strong analytical skills with experience in data interpretation and reporting
• Experience in program or project management is an advantage
• Ability to work with cross-functional teams in a fast-paced environment
• Knowledge of data analysis tools and process improvement techniques
• Strong problem-solving and critical thinking skills
• Excellent communication and organizational abilities

Why Join Us

• Opportunity to work on high-impact customer experience initiatives within a global organization
• Exposure to advanced fulfillment and logistics operations
• Competitive salary and career growth opportunities
• Dynamic work environment focused on innovation and data-driven decisions
• Collaboration with diverse teams across the region

About the Company

Amazon, through Q-Express Documents Transport in Dubai, operates a rapidly expanding logistics and fulfillment network supporting e-commerce growth across the Middle East and North Africa. The company is committed to delivering fast, reliable, and customer-focused solutions while offering professionals opportunities to grow within a global, technology-driven organization.