Business Analyst - Amazon Now Quick Commerce Operations - Dubai, UAE

Amazon UAE; Dubai; On-site; AED 156,240 - 200,880; Full time

Benefits offered by this job

Career growth opportunities

Collaborative environment

Exposure to advanced analytics

Job summary

Amazon UAE in Dubai is seeking a Business Analyst to support data-driven decision making in their quick commerce operations. This role involves analyzing performance metrics, collaborating with cross-functional teams, and developing dashboards that optimize rapid-delivery services.

The ideal candidate has a Bachelor's degree in a relevant field, strong analytical skills, and is proficient in Excel. Amazon offers an innovative environment focused on operational excellence and career growth.

Qualifications

• Strong analytical and problem-solving skills with experience interpreting complex datasets.
• Proficiency in Microsoft Excel for advanced analysis and reporting.
• Experience working in e-commerce, logistics, quick commerce or supply chain environments is advantageous.

Responsibilities

• Design and maintain operational dashboards and reporting tools to track quick commerce performance metrics.
• Perform deep-dive data analysis to identify root causes of operational inefficiencies.
• Develop data-driven insights and recommendations that support operational improvements.

Skills

Analytical and problem-solving skills

Microsoft Excel

Data visualization tools

SQL knowledge

Communication skills

Education

Bachelor's degree in Business Analytics, Data Science, Economics, Engineering or related field

Tools

Business intelligence platforms

Job description

Position Overview

Business Analyst jobs in Dubai UAE with Amazon Now Quick Commerce support data-driven decision making across ultra-fast grocery and convenience delivery operations in the MENA region. The Business Analyst works closely with operations, supply chain, vendor management, pricing, and last mile delivery teams to analyze performance metrics, identify operational improvements, and develop dashboards that enable leadership to monitor and optimize rapid-delivery services.

Job Details

• Country: UAE
• City: Dubai
• Industry: E-commerce and Digital Retail
• Function: Data Analysis
• Salary: 14000-18000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Design and maintain operational dashboards and reporting tools to track quick commerce performance metrics such as service levels, delivery speed, efficiency, and capacity utilization
• Perform deep-dive data analysis to identify root causes of operational inefficiencies across quick commerce operations
• Develop data-driven insights and recommendations that support operational improvements and business growth
• Support short-term and mid-term forecasting for demand, operational capacity, and workforce planning
• Collaborate with operations, supply chain, vendor management, pricing, marketing, and last mile delivery teams to optimize performance
• Monitor key operational metrics and ensure data accuracy across reporting systems
• Build analytical models that help leadership monitor performance and operational health in near real time
• Analyze trends across Amazon Now markets and identify opportunities for process optimization and service improvements
• Support continuous improvement initiatives aimed at enhancing customer experience and operational efficiency
• Provide regular performance updates and analytical insights to regional leadership teams

Ideal Profile

• Bachelor's degree in Business Analytics, Data Science, Economics, Engineering, or a related analytical field
• Strong analytical and problem-solving skills with experience interpreting complex datasets
• Proficiency in Microsoft Excel for advanced analysis and reporting
• Experience building dashboards and reporting tools using business intelligence platforms
• Ability to translate data insights into operational and strategic recommendations
• Strong communication skills and ability to collaborate with cross-functional teams
• Experience working in e-commerce, logistics, quick commerce, or supply chain environments is advantageous
• Knowledge of SQL, data visualization tools, or analytics platforms is preferred
• Ability to manage multiple analytical projects in fast-paced operational environments

Why Join Us

• Opportunity to work on Amazon's fast-growing quick commerce business in the Middle East
• Exposure to advanced analytics and data-driven operational strategies
• Work with cross-functional teams across operations, supply chain, and technology
• Career growth opportunities within Amazon's global analytics and operations teams
• Collaborative environment focused on innovation, customer experience, and operational excellence

About the Company

Amazon is one of the world's leading technology and e-commerce companies, delivering innovative digital solutions and advanced logistics networks across global markets. In the Middle East, Amazon continues to expand its fulfillment centers, rapid delivery services, and digital commerce capabilities to provide fast, reliable shopping experiences for customers across the region.