Dubai Welcomer: Guest Experience & Front Desk Pro

PULLMAN; Dubai; On-site; AED 33,000 - 58,000; Full time

Job summary

Accor in Dubai, United Arab Emirates, is seeking a friendly Welcomer to provide a warm, personalized arrival experience for guests. You will be the first point of contact, greet guests, assist with check-in and check-out, and coordinate with Front Office and Guest Relations to ensure a seamless stay.

The ideal candidate has at least 1 year in a front office or guest-facing role in a 4- or 5-star hotel, strong English communication, and a service-oriented personality.

Qualifications

• Minimum 1 year of front desk or guest-facing experience in a 4- or 5-star hotel.
• Excellent communication and interpersonal skills.
• Proficient in English; additional languages are a plus.

Responsibilities

• Greet guests warmly and serve as the first point of contact in the lobby.
• Provide personalized check-in and check-out experiences.
• Assist guests with inquiries, directions, and hotel information.

Skills

Communication skills

Guest service

Teamwork

Education

High school diploma

Tools

Opera PMS

Job description

Accor in Dubai, United Arab Emirates, is seeking a friendly Welcomer to provide a warm, personalized arrival experience for guests. You will be the first point of contact, greet guests, assist with check-in and check-out, and coordinate with Front Office and Guest Relations to ensure a seamless stay.

The ideal candidate has at least 1 year in a front office or guest-facing role in a 4- or 5-star hotel, strong English communication, and a service-oriented personality.