Dubai Retail Sales Pro - Customer Experience & Upsell

GMG Gulf; Dubai; On-site; AED 44,640 - 66,960; Full time

Job summary

GMG Gulf in Dubai is looking for a Retail Sales Associate to provide exceptional customer service in the retail sector. The ideal candidate has 1-3 years of experience and possesses strong product knowledge, ensuring a high-quality shopping experience for customers.

The role involves welcoming customers, answering queries about products, processing payments, and maintaining store standards. Candidates should hold a high school diploma and demonstrate a strong customer-centric approach.

Qualifications

• 1-3 years of relevant retail sales or customer service experience.
• Good product and brand knowledge with the ability to explain features and benefits.
• Strong customer service orientation and interpersonal skills.

Responsibilities

• Welcome customers and provide support during store visits.
• Explain product features and benefits clearly.
• Calculate sale prices and process payments accurately.

Skills

Retail sales

Customer service

Product knowledge

Cash handling

Complaint handling

Education

High school certificate or diploma

Job description

GMG Gulf in Dubai is looking for a Retail Sales Associate to provide exceptional customer service in the retail sector. The ideal candidate has 1-3 years of experience and possesses strong product knowledge, ensuring a high-quality shopping experience for customers.

The role involves welcoming customers, answering queries about products, processing payments, and maintaining store standards. Candidates should hold a high school diploma and demonstrate a strong customer-centric approach.