Dubai Retail: Customer Experience Sales Pro

Apparel Group; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

Apparel Group in Dubai, United Arab Emirates, is seeking a Sales Associate - Customer Experience. You will engage customers, recommend products, promote loyalty programs, and drive store performance while delivering high service standards.

The role involves POS transactions, stock handling, merchandising, and maintaining a professional appearance during shifts. Previous retail experience is preferred, and candidates should be customer-focused and confident in upselling.

Qualifications

• Bachelor's degree and strong communication skills.
• Previous retail sales or customer service experience preferred.
• Experience operating POS and handling multiple payment methods.

Responsibilities

• Welcome customers with a professional first impression and service.
• Understand customer needs and recommend products accordingly.
• Convert browsers to buyers through proactive assistance and product suggestions.
• Balance and operate the POS accurately, handling transactions and refunds.
• Maintain stock accuracy and support visual merchandising standards.

Skills

Retail sales

Customer service

POS systems

Cash handling

Upselling

Cross-selling

Customer conversion

GUEST selling model

Loyalty program promotion

Stock replenishment

Visual merchandising

SOP compliance

Education

Bachelor's degree

Job description

Apparel Group in Dubai, United Arab Emirates, is seeking a Sales Associate - Customer Experience. You will engage customers, recommend products, promote loyalty programs, and drive store performance while delivering high service standards.

The role involves POS transactions, stock handling, merchandising, and maintaining a professional appearance during shifts. Previous retail experience is preferred, and candidates should be customer-focused and confident in upselling.