Retail Sales Specialist — Elevate Customer Experience

GMG Gulf; Dubai; On-site; AED 39,000 - 73,000; Full time

Job summary

GMG Gulf in Dubai seeks a Sales Associate - Retail Customer Service to assist customers throughout their in-store experience, present products, and help shoppers make informed choices while supporting sales targets.

You will handle cashier duties as needed, assist with merchandising, and uphold GMG's service standards, requiring 1–3 years of relevant experience and strong product knowledge.

Qualifications

• High School qualification or Diploma.
• Minimum 1 to 3 years of relevant experience.
• Product and brand knowledge.
• Strong interpersonal skills.
• Customer service orientation.

Responsibilities

• Describe product features and benefits to customers.
• Educate customers on brand quality standards and specifications.
• Understand customer requirements and recommend product ranges.
• Answer product questions and provide information on warranties and care.
• Sell using up-selling and cross-selling techniques to reach targets.
• Process cash, payments, invoices, and receipts.
• Assist with store merchandising and maintain store standards.

Skills

Customer service

Product knowledge

Interpersonal skills

Upselling

Sales techniques

Cashier handling

Education

High School diploma or equivalent

Tools

POS system

Job description

GMG Gulf in Dubai seeks a Sales Associate - Retail Customer Service to assist customers throughout their in-store experience, present products, and help shoppers make informed choices while supporting sales targets.

You will handle cashier duties as needed, assist with merchandising, and uphold GMG's service standards, requiring 1–3 years of relevant experience and strong product knowledge.